You know what happened? The trash was swept to the side instead of being picked up and thrown away. Trash bags left in elevators, trash left near room doors for days and I had to complain about trash left in the elevator waiting area on a friends floor. Several time I had to ask staff for the check or even to place an order. It’s pretty much dead at 7 pm that’s when the pool closes also the pool in Palm place is kid friendly so the few times I went to the pool it was kid over load and also the pool side service is extremely slow. If people have to hold on to the key card everywhere why not provide a lanyard or a wristlet or even a wristband like on cruise ships. You have to insert your key card on the elevator to get to your floor which made everything frustrating. There are security checkpoints everywhere in the Palm Place which makes me think was I even safe there. You must carry your key card with you EVERYWHERE.

Mind you, you have to do this every day all day to get to the main hotel for casino, food or entertainment. Had to walk through a through the casino, upstairs (escalators were broke the entire 3 day stay) to a long corridor that has the nerve to have one of those airport walking escalators to another long corridor to get to the Palm Place extended stay. I booked online through the hotel website for the Palm hotel ended up with the room at Palm Place the adjacent “extended stay” hotel next door.

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